Prior to NC State, Dr. Jaeger served in various student and academic affairs administrative positions, as well as an adjunct faculty at Baruch College. She received her Ph.D. from New York University. Dr. Jaeger directs the National Initiative for Leadership and Institutional Effectiveness, an organization focusing on cultural assessment of leadership to improve student success. Dr. Jaeger leads Envisioning Excellence for Community College Leadership, an initiative at NC State designed to enhance and expand NC State’s historic relationship with North Carolina’s community colleges. Her research examines relationships and experiences among faculty and students that illuminate issues of transition, access, climate, agency, and community engagement. Dr. Jaeger is an associate editor for Research in Higher Education and on the editorial boards of the Journal of Higher Education and Journal of Higher Education Outreach and Engagement. Dr. Jaeger has received numerous teaching and mentoring awards including the 2016 Association for the Study of Higher Education Mentoring Award and 2015 Council of Southern Graduate Schools Outstanding Mentor Award. Her scholarship and academic contributions have also been recognized by the 2013 Women in Higher Education Achievement Award, 2015 National Association of Student Personnel Administrators Robert H. Shaffer Award for Academic Excellence as a Graduate Faculty Member, and 2017 induction into the Academy of Community Engaged Scholarship.